Customer Service & Support
Our customer service and member support teams are here for you.
Member Customer Service
Give us a buzz if you have any questions, and let us know how we can help support you.
Employer Customer Service
Get in contact with our sales team, or your company's client services manager.
Cancer Patient Service Line
Were you recently diagnosed with cancer or do you have a questions for the cancer support team?
Healthcare Provider Service
Contact us if you have questions about a patient, or to have a physician peer-to-peer consultation.
Member Start Guide
The following steps walk you through how to get started with Genomic Life. Have a question? Just ask!
Check for your invite
Look for an email from us. (Don't forget to check your spam folder)
Receive Your Results
You will be contacted when your results are available.
Need more help?
Have a question? Connect with your support team today!
Reference Materials & Publications
Here’s our full reference list.
Reproductive health
Carrier Screening 2019: Expanded panels are on the rise